BE ON THE CUTTING EDGE OF THE BUSINESS SIDE OF THE ENTERTAINMENT INDUSTRY

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Wednesday, August 5, 2009

question 156: What's better: calling a person or emailing a person?

In earlier questions I talked about creating rapport and communication. I wrote that communication is broken down by: 7% the words you say, 38% the tonality with which you say them, and the rest of the 55% is your physiology. Therefore, the best way to communicate with someone is in person, then by telephone, and lastly by email (I'm sure you've had a situation where someone misunderstood an email because they couldn't "hear your tonality" and didn't realize you were making a joke).

That said, whenever possible, ask the person how they, specifically, like to be contacted.

For more tips and articles by top entertainment industry coach, The Greenlight Coach, visit www.thegreenlightcoachblog.com