entertainment industry coach question 685: How long should I wait to follow up when I think an email didn't go through but I'm not sure?

My first suggestion, is to always BCC yourself on emails, so you know that it went out properly.

As far as suggestions for how long to wait, it depends on the urgency of the email.

If you send an email that is time sensitive and think that for some reason it didn't get delivered, you can immediately send another email, stating, "I apologize if you're receiving this twice. I received an email error and wanted to be sure my time sensitive email went through."

If the email is not time sensitive, you can follow up 3-7 days after by forwarding the original email and putting in your new message, "Following up, to be sure you received the email below."

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For more tips and articles by top entertainment industry career coach, The Greenlight Coach, visitwww.TheGreenlightCoachBlog.com

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entertainment industry coach Question 415: What do I do if a person keeps rescheduling me? Do I just give up on him?

INT. JESSICA'S OFFICE - DAY

We see the back of Jessica's head. The camera pushes in as she slowly turns and looks directly at you.

JESSICA

Never, ever give up!

Okay that's me being dramatic, but the message is still clear. If the person is rescheduling, he hasn't said that he doesn't want to meet with you. I imagine he's giving you reasons why he has to reschedule. If he's doing it last minute, then it's up to you to decide how valuable this relationships is because you're setting aside time that could be spent doing something else.

I have seen this scenario from both sides, and in most (not all) cases, the person is genuinely busy. If he is someone who can help advance your career why would you give up? However, if you're at the point that you're tired of scheduling out your time only to be let down, there's only so much you can take.

My periodontist's office has been calling me and sending me letters on a semi-regular basis (they clearly have a structured follow-up system in place). I was ready to call my regular dentist for a cleaning this week when I got the "final notice" letter from my periodontist. It was very nice, but basically said that because I haven't responded to their calls and letters, that they're assuming I'm not going to follow through with their care, but should I ever wish to come back, their door was open.

Good follow up! I called and made an appointment for next week. I don't want to be fired by my periodontist, even if his cleanings are more expensive than my regular dentist.

Why do you care about my gums? Because it's the same psychology. When you're at the point where you're sick of being cancelled on, you can simply send a lighthearted email or leave a kind voicemail, saying, "After having to reschedule 6 times, and knowing how busy you are, I certainly don't want to be causing you any inconvenience. While it would be lovely to meet you for coffee for an hour, if this is time prohibitive to you, I completely understand. At this time, I won't ask to reschedule. Should you find in the future that your schedule opens up and you have time to reconnect, please give me a call."

Or as Donald Trump would say, "You're fired!"

For more tips and articles by top entertainment industry career coach, The Greenlight Coach, visitwww.TheGreenlightCoachBlog.com

To stay current on The Greenlight Coach's speaking engagements, recommendations, and work success articles, sign up for her free newsletter at the top of the page and get a great bonus 1-hour MP3 on creating powerful business partnerships when you do!

entertainment industry coach question 377: What's the difference between persistence and stalking?

Many people throw the word "stalking" around like it's funny. There's absolutely NOTHING funny about it. There are laws against it and it's extremely serious. If you were asking this question seriously, then you need to review the laws and seek professional help. Again, this is no joking matter to me!

If however, you meant the difference between persistence and being a pain in the ass, the answer comes down to the way you're contacting your contacts. Are you sharing new news, following up, asking a question or simply "checking in or telling them you're available?"

During conversations, are you listening or doing all of the talking? Are you coming from a place of desperation, frustration, or neediness?

As long as you are being strategic in your follow up/ relationship maintenance plan and always looking to create win/wins and ask for things your contacts can say YES to, you're most likely in good shape.

For more tips and articles by top entertainment industry career coach, The Greenlight Coach, visit www.TheGreenlightCoachBlog.com

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entertainment industry coach question 306: Why do people say yes to looking at my reel and then they never get to it?

He continued on a rant which I'll just sum up with a "why bother saying yes in the first place?"

I can't read people's mind. There are many reasons why people say yes to watching your reel and don't. Here are a few:

1. It's on their to-do list and they will get to it.

2. They had every intention to, but life and work got in the way.

2.5 you continued to follow up with them and as your attitude got more resentful, your follow up got more obnoxious (and they either felt too guilty to contact you or just thought you were a jerk)

3. You put them on the spot when you asked them to watch the reel in the first place, and like a girl who gives out a fake number, they said yes, to end the awkwardness.

4. They think your reel stinks and they don't know how to tell you so they're avoiding the situation.

5. They misplaced your reel and they don't want to admit it.

6. They thought your reel was so great they passed it onto their agent and they're waiting to find out if he's going to take you on as a client so they can share the good news with you...

I can make up stories all day. It's probably what you've been doing. I noticed two stories in your rant. The bottom line is, you, me, and everyone we know, will NEVER know the actual reason.

All you can do is go back over the conversation of when you gave the reel to them in the first place. Were you professional? Were you in rapport? Did their physiology and tonality align with their "yes?" Did you ask them to watch it by a specific time and tell them that you'd follow-up accordingly?

If you feel good about how you handled the situation, then let it go. I have a pile of DVDs of people's documentaries, short films, feature films, and pilots, that they gave me, and I had every intention of watching them. The people range from ones I've met once at a speaking engagement to clients I've had for years. I still want to watch them. If I were living in a movie, it would be Duplicity, and one of my "selves" would watch them, while another self was blogging right now and working 16 hour days, and another self was on a romantic getaway in Hawaii, and another self was back in NY visiting my family and friends.

Unfortunately, there's just one me. And yes, I'd feel awful if someone was ranting about me for not watching something they gave me, the way you were ranting about "some people not watching your reel." But as awful as I'd feel, I can only do so much. I am doing the best I can with what I have. I'd like to think that everyone out there is doing the same. It sure beats some of the stories I made up in this blog.

For more tips and articles by top entertainment industry career coach, The Greenlight Coach, visit, www.TheGreenlightCoachBlog.com

entertainment industry coach question 251: Do I look desperate if I try to speak to a celebrity after a Q & A?

It depends on how you present yourself. First of all, what is your purpose for speaking to the celebrity? If it's just to say, "I love your work," that's fine, not desperate, and NOT strategic. Celebrities hear that all the time, and while I'm sure they appreciate it, it's not unique.

A strategy is, to be unique by asking a specific question, and have a plan for following up. Your objective should be to build an advice and guidance relationship with the celebrity because he/she can give you tips on how to get where you want to go faster.

Another tip, is to watch what others do. When the celebrity steps off the stage to greet attendees, watch what people do wrong (infringe on personal space, not taking NO for an answer, gushing like a fan, etc.). When you see what doesn't work, you'll feel more confident about your professional approach.

For more tips and articles by top entertainment industry career coach, The Greenlight Coach, visit www.TheGreenlightCoachBlog.com

entertainment industry coach question 244: I met someone at a Halloween party and didn't tell him I was in the industry. How do I follow up now?

The same way you would follow up with him if you didn't know he was in the industry, and you just hit it off so it made sense to keep in touch.

This is when "a client" will typically say, "Well if I didn't know he was in the industry, I probably wouldn't follow up." Okay, I respect your honesty. Most of us have plenty of friends already. However, I appreciate your ability to spot an opportunity.

In the future, if you know the person is in the industry and you don't want to share that you are as well, then treat the conversation "as if" you wanted to continue a friendship with him/her. Then you will know why you're following up, because you'll have discussed the things you have in common, possible plans for a future get together, or a specific plan. I don't mean be phony, I mean, really look for the commonalities.

In this case, because you didn't reveal that you're in the industry you can either:

1. Reflect on your conversation and see if there is a commonality you can build a follow up conversation on.

2. Call specifically to tell him: you're in the industry, what you do, and have a business advice question for him (for which his answer will require you to take action, so you can follow up with him on your results).

For more tips and articles by top entertainment industry career coach, The Greenlight Coach, visit www.TheGreenlightCoachBlog.com

entertainment industry coach question 238: How can I help my husband get work when I'm not in the industry?

That depends on your skill set. If your husband isn't working and he has the talent to be working, he needs help in a number of possible areas:

1. networking

2. marketing

3. selling

4. maintaining relationships

5. follow up

I have coached many couples, where the wife acts as her husband's manager. You also may want to read books on the industry so you have a better understanding of the business.

For more tips and articles by top entertainment industry career coach, The Greenlight Coach, visit www.TheGreenlightCoachBlog.com

Question 163: Yesterday you said to meet 100 people. How do you maintain all of those relationships?

Ah, great question! So you're at the DV Expo in September, you meet 300 people over the course of the 3 days, and from those, keep 100 cards because they are the people you "connected with." Now it's time to maintain the relationships. The key is to break it down into manageable chunks.

Here is a 7-step plan:

1. Take a few moments after meeting someone to write down personal notes on his/her card so you can easily remember what to refer back to.

2. Compose a general "nice to meet you" note.

3. Prioritize your business cards by people to whom you want to contact first.

4. Divide the follow up of 100 people by a 5 day work week (20/day) or 2 weeks (10/day) and divide the cards up accordingly into a neat piles of 20 or 10.

5. Plan the hour or two into your schedule for the week (or two)

6. During your scheduled time, personalize the general note for each person, based on your notes. This can be by email or in a greeting card*.

(*More personal, and my preferred choice, if there's a physical address on the business card. These can be bought in advance or even ordered with your name on them)

7. Send them out.

THE BIGGEST MISTAKE is asking for work or reminding them you're available in this note! Tempting as it may be, stop yourself. Create the relationship FIRST, work will follow.

For more tips and articles by top entertainment industry coach, The Greenlight Coach, visit www.theGreenlightCoachBlog.com

question 161: What do I do with the contacts I met at ITV Festival?

You follow up with them. It takes 3 conversations to create a relationship. You've met them once, now you have to have 2 substantial conversations (where you don't ask for work), over the next two months, in order to maintain the relationship.

Contact them regarding something you spoke about or ask for some business advice and guidance. If anyone asked you to send something to them, be sure to do it!

Keep notes on your contacts and conversations.

For more tips and articles by top entertainment industry coach, The Greenlight Coach, visit www.thegreenlightcoachblog.com

question 161: What do I do with the contacts I met at ITV Festival?

You follow up with them. It takes 3 conversations to create a relationship. You've met them once, now you have to have 2 substantial conversations (where you don't ask for work), over the next two months, in order to maintain the relationship.

Contact them regarding something you spoke about or ask for some business advice and guidance. If anyone asked you to send something to them, be sure to do it!

Keep notes on your contacts and conversations.

For more tips and articles by top entertainment industry coach, The Greenlight Coach, visit www.thegreenlightcoachblog.com

Question 149: How do I follow up with someone after a networking event?

Did you get contact information? If so, contact the person based on something you discussed that you want to follow up on. If you didn't actually speak, but the person gave out contact info to the group, send a thank you note (with some depth referring to what you got out of the evening) *NOTE: never ask for work in a thank you note. Let it be a genuine act of appreciation.

If you did not get contact info (why not?), look them up on IMDB pro and repeat above instructions. AND for the future when you meet someone:

1. Ask a question or find a common interest that sets up a reason to follow up

2. Ask for contact information and how they prefer to be contacted

3. Whenever possible, tell them when you plan to follow up

Be sure when you follow up, you're calling for something specific that they can say YES to. Don't ask for work before they know you, like you, and trust you.

For more tips and articles by top entertainment industry coach, the Greenlight Coach, visit www.theGreenlightCoachBlog.com